ECELA
General Terms and Conditions

CANCELLATIONS AND PROGRAM CHANGES

Prior to Start Date

Cancellation Fees

$100 deposit is non-refundable
Remainder of payments will be refunded in full.

Fees for changing start dates

Notice more than four weeks before start: no fee
Notice less than four weeks before start: $50

After Start Date

Program Changes

If you choose to extend your program, please talk with the school director in advance. This is important for class and accommodation scheduling.
If you choose to reduce your program, you are eligible for a 50% refund of the remaining scheduled program or 100% toward a future program, less a $30 processing fee. Any long-term discounts will be recalculated to reflect two distinct programs
If you choose to change a part or your entire scheduled program, we will refigure your invoice and you will be charged an additional $30 (US dollars) processing fee. Please see the above note (2) in the case of an overall program reduction.
For courses longer than 4 weeks, each student is allowed one program change. For shorter courses no changes are permitted.

There are no cancellations or changes for programs less than 4 weeks in length after your start date. Any change or cancellation must be done with at least 1 week of anticipation.

Early Leave of Course

Cancellation of Course by School

If the school has to cancel a course before the start date, the full amount received will be refunded.
If the school has to cancel a course after the start date, the full amount of their remaining scheduled program will be refunded.
If the school has to cancel the course due to breach of contract by the student, no payment will be refunded.

NOTES:

Students arriving after the course starts will not be refunded for any unused portion.
Flights of the combination programs (Arg-Ch Combo, 3 Country Program) are non-refundable.
No changes are allowed less than 4 weeks prior to start date.
Refunds will be done by credit card or cash depending on how you paid for your program. In general, this process takes 5-7 business days.
Student enrolled by agencies, please contact your agency for changes and cancellations.

HOLIDAYS

The school will be closed on the public holidays, these classes cannot be refunded or made up. Thank you for your understanding.

Exceptional Holidays:

In South America sometimes the date of the holidays may be changed when they fall on weekdays; generally, there will be no advance notice of this.

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